Effective date: August 19, 2026
1. Operator and ticket-market disclosure
CLG Events is a trade name used by CLG PRODUCTS, LLC (“CLG,” “we,” “us”). We provide an independent ticket sourcing and resale service. Unless a written offer expressly says otherwise, we are not the venue, team, league, promoter, performer, original ticket issuer, or their authorized box office. Trademarks and event names identify the event only and do not imply affiliation.
Ticket inventory may come from third-party suppliers. Resale prices are set by market conditions and may be above or below the value printed on the ticket.
2. Who may use the service
You must be at least 18 years old and able to enter a binding contract. You agree to provide accurate contact, billing, and attendee information and to use tickets lawfully and in accordance with venue and event rules.
3. Requests, offers, and order formation
Submitting a web form, calling, or emailing us is an inquiry only. It does not reserve inventory and is not an order. We may respond with a written offer stating the event, quantity, section or seating information available to us, delivery method, restrictions, and total price.
A binding order is formed only when you accept the written offer in the manner stated, any required payment is successfully authorized and captured, and we issue an order confirmation. We may decline a request or reject an attempted order because inventory cannot be verified, a price or description contains an obvious error, payment fails review, a supplier rejects the transaction, or the transaction would violate law or ticket restrictions. If we have captured payment for an order we cannot accept, we will return it.
4. Prices, fees, and taxes
Any ticket price displayed in a written offer will be the total price including mandatory charges known and calculable at that time. Government taxes, shipping, and optional goods or services may be shown separately where permitted, but will be disclosed before payment and included in the final payment amount. We do not treat a voluntary tip or optional add-on as mandatory.
5. Inventory, seats, and delivery
Inventory can change until an order is confirmed. Unless exact seat numbers are written in the offer, tickets may be confirmed by section, row, zone, or general-admission type. We will not substitute a materially different location without your agreement or an available remedy described in the Purchase & Delivery Policy.
Mobile transfer, electronic download, will-call, lead-booker entry, and physical delivery each carry different requirements. You are responsible for providing a working email address and compatible device, monitoring messages, promptly accepting transfers, and following disclosed venue instructions.
6. Final sales; ticket guarantee
Confirmed ticket orders are generally final because inventory is time-sensitive. Refunds and credits are available only under the Refund & Ticket Guarantee, the written offer, supplier or organizer terms passed through to you, or applicable law. Nothing in these terms removes a right that cannot legally be waived.
7. Event and venue rules
Event dates, start times, participants, lineups, venues, and admission procedures are controlled by third parties and can change. The buyer and attendees are responsible for travel, identification, age restrictions, bag rules, accessibility arrangements, conduct, and any health or security requirements. Removal or denied entry caused by an attendee’s conduct, late arrival, invalid identification, or failure to follow disclosed rules is not a ticket failure.
8. Prohibited conduct
You may not use bots or other software to defeat ticket-purchase controls, submit fraudulent payment information, interfere with this site, scrape personal information, impersonate another person, or use a purchased ticket in violation of transfer or resale restrictions. We may cancel access or an unfulfilled order when reasonably necessary to prevent fraud or unlawful activity.
9. Site content and intellectual property
The CLG Events name, generated ticket emblem, site design, and original text are owned by or licensed to CLG PRODUCTS, LLC. Event names, team names, venue names, and third-party marks belong to their respective owners. You may use this site for personal evaluation and purchasing only.
10. Service availability and liability
We work to keep the site and inquiry service available but do not promise uninterrupted access. To the extent permitted by law, we are not responsible for indirect or consequential losses, travel or accommodation costs, or an event organizer’s acts. Our responsibility for a ticket-order claim is limited to the remedies in the Refund & Ticket Guarantee and any non-waivable rights under applicable law.
11. Governing law and disputes
Florida law governs these terms without regard to conflict-of-law principles, except where the mandatory law of your residence applies. Before filing a claim, contact us with the order reference and a concise description so we have a reasonable opportunity to investigate. Any court proceeding not subject to mandatory consumer venue rules will be brought in a state or federal court serving Broward County, Florida.
12. Changes and severability
The terms in force when an order is confirmed govern that order. We may update the site terms prospectively by posting a new effective date. If one provision is unenforceable, the remaining provisions continue to apply.
13. Contact
Email [email protected], call +1 321 429 8988, or write to the address shown on this page.